wega888 Privacy Policy

01 Information Collected

wega888 collects two main categories of information: information you provide directly and information collected automatically when you use the platform. Both categories are handled responsibly and only for the purposes stated in this policy.

Information you provide directly:

• Account registration information — full name, username, hashed password, email address, mobile phone number and date of birth.
• Identity verification documents — a copy of your identity card (MyKad) or passport requested during the account verification (KYC) process to comply with licensing requirements.
• Financial information — e-wallet account details (Touch 'n Go eWallet, Boost, ShopeePay), DuitNow information, online banking (FPX), or crypto wallet addresses (USDT, BTC, ETH) used for deposits and withdrawals.
• Support communications — the content of live chat sessions, emails and any feedback you send to our support team.
• Self-selected preferences — game limit settings, self-exclusion requests or any responsible gambling information you provide.

Information collected automatically:

• Log and technical data — IP address, web browser type, operating system, access time and pages visited.
• Game activity data — betting records, deposits, withdrawals and transaction history in your account.
• Device data — unique device identifier, mobile phone or computer model, and timezone settings.
• Cookie data — session information, language preferences and analytics data related to platform usage.

02 Purpose of Use of Information

The information collected is used for the following purposes. We will not use your information for any other purpose without first obtaining your consent.

03 Disclosure to Third Parties

wega888 does not sell or rent members' personal information to any third party for commercial purposes. However, we share data in the following limited circumstances:

• Payment service providers — e-wallet gateway providers, FPX and crypto platforms that help process your financial transactions. They are bound by strict confidentiality obligations.
• Game software providers — third-party game studios may receive session data required to operate the games, without full identity details.
• Regulatory authorities and law enforcement — where required by applicable law, court order or direction from a relevant licensing body.
• Technical service providers — hosting companies, CDN providers and cybersecurity services that help operate the platform's infrastructure, subject to data protection agreements.
• Business transfers — in the event of a merger, acquisition or asset sale, member information may be transferred as part of the business assets, with prior notice given to members.

04 Data Security

Adequate technical and organisational safeguards have been implemented to protect members' personal information from unauthorised access, alteration, disclosure or destruction. These measures include:

• SSL/TLS encryption on all communications between your browser and wega888's servers.
• Password hashing using recognised algorithms — your password is not stored in plain text.
• Strict internal access controls — only personnel with a job-related need may access sensitive member data.
• Continuous security monitoring and regular system audits to identify and address threats.
• Incident response procedures established to handle any data breach promptly, including notification to affected members where required.

While we take reasonable precautions, no security system can be guaranteed 100% secure. Members are also responsible for keeping their account password confidential and not sharing it with anyone.

05 Cookies and Tracking Technologies

The wega888 platform uses cookies and similar tracking technologies to improve the user experience and ensure the platform functions smoothly. Several categories of cookies are used:

• Required session cookies — maintain your login status and session information while you browse the platform. These cookies are necessary for basic operation and cannot be disabled.
• Preference cookies — store your choices such as language settings and display theme for convenience on future visits.
• Analytics cookies — help us understand how members use the platform so we can improve its design and functionality. This data is collected in aggregate and does not identify individuals personally.
• Security cookies — help detect suspicious activity and protect your account from unauthorised access.

You can manage or delete cookies through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the platform. For more information on managing cookies, refer to your web browser's help documentation.

06 Member Privacy Rights

As a wega888 member, you have the following rights regarding your personal information. We are committed to facilitating the exercise of these rights within a reasonable timeframe:

• Right of access — you may request a copy of the personal information we hold about you.
• Right of rectification — you may request that we correct information that is inaccurate or incomplete.
• Right of erasure — you may request deletion of your personal information, subject to record-keeping obligations imposed by law.
• Right to restriction of processing — in certain circumstances, you may request that we limit how we use your data.
• Right to object — you may object to the processing of your data for direct marketing purposes at any time.
• Right to data portability — you may request your data in a machine-readable format for transfer to another service provider.

07 Cross-Border Data Transfer

As wega888 operates under international licensing, member data may be processed or stored on servers located outside Malaysia. In such cases, we ensure that data transfers are carried out with adequate safeguards, including the use of contractually binding data protection agreements with the relevant service providers.

We prioritise the use of infrastructure providers that comply with internationally recognised security and privacy standards. Any cross-border data transfers are carried out only when necessary to deliver the services you registered for, and are subject to adequate contractual protections.

08 Data Storage and Deletion

wega888 retains members' personal information for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Generally:

• Active account data — retained for the duration of your active membership at wega888.
• Financial transaction data — retained for at least seven years to meet audit and financial reporting requirements prescribed by law.
• KYC documents — retained for the period required by licensing obligations, typically no less than five years after account termination.
• Support communication data — retained for three years for reference and dispute resolution purposes.
• Technical log data — retained for a shorter period and then automatically deleted or anonymised.

After the relevant retention period ends, data will be securely deleted or anonymised so that it can no longer be linked to a specific individual.

09 Children's Privacy and Age Restrictions

The wega888 platform is restricted to individuals aged 21 and above only. We do not knowingly collect personal information from individuals under the age of 21. Age verification is carried out during registration and during the KYC process to ensure compliance with this requirement.

Parents or guardians who believe their child may have registered an account on this platform are advised to contact our support team immediately via 24/7 live chat or email.

10 Changes to the Privacy Policy

wega888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our service practices, legal requirements, or licensing obligations. Any significant changes will be communicated to members via email or a clear notice on the platform.

The "Effective date" at the top of this document indicates the date of the latest version of this Privacy Policy. Your continued use of the wega888 platform after such changes is considered your acceptance of the latest version of the Privacy Policy. We encourage you to review this page periodically for any updates.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, our team is ready to help:

• 24/7 Live chat — available directly on the wega888 platform in Malay and English.
• Email — send your enquiry to [email protected]

We aim to respond to all privacy-related enquiries accurately and within a reasonable timeframe. For more complex issues that require thorough investigation, we will inform you of a longer timeframe if necessary.